SameDay Heating & Air, Plumbing and Electrical

Responded to utility company notification of 7 gallons per hour water loss at residential property. Conducted comprehensive leak detection evaluation of interior plumbing system and identified active leak at water main service line connection in basement area, evidenced by moisture damage on concrete floor surrounding PVC and copper piping junction. Shut off main water supply valve to mitigate further water loss and property damage, documented findings with photographic evidence of affected plumbing infrastructure and exterior water meter location, and provided customer with repair recommendations and estimates for water main service line repair.

Responded to a drain line service call where a sewer inspection camera became lodged in the main line during roof access inspection. Upon arrival, assessed the situation and determined the camera cable had doubled over on itself at a 90-degree bend in the line, preventing retrieval from the roof vent stack access point. Discussed multiple retrieval options including pulling the toilet to access the main line from an alternative entry point or utilizing a jetter to dislodge and push the camera cable forward. Provided technical assessment of the situation and outlined potential solutions with associated procedures. Customer declined service intervention due to liability concerns regarding their equipment and opted to pursue alternative recovery methods through another service provider.

Responded to active drain backup affecting bathroom sink with intermittent backup occurring when toilet was flushed. Investigated drainage system and inspected accessible plumbing infrastructure including crawl space areas where main drain lines and venting systems were accessed. Resolved backup issue affecting multiple fixtures to restore proper drainage and functionality to the affected bathroom.